"Excellent knowledge"
"The team showed their excellent knowledge of ASHP installations. They always had time for questions. Being Heat Geek certified made a difference to my confidence"
G. Davies
"Excellent service"
"Excellent service. Knowledgeable, courteous and friendly team. I was kept informed throughout the works. Everything left neat and tidy. Very pleased".
F. Powell
"100% Satisfaction"
"I couldn’t have asked for a better service. From start to finish the whole team were completely professional and their knowledge and experience shone through."
Owen S.
No, modern heat pumps are compact and can be installed in a small outdoor area, such as a side passage or garden wall. While they do require space for airflow, most homes have sufficient room, and placement can be optimised to minimise visual impact.
No, a properly designed heat pump system will work efficiently year-round. Heat pumps are sized based on a detailed heat loss calculation, ensuring they provide enough heat even in sub-zero temperatures without being oversized. Oversizing a heat pump can actually reduce efficiency and increase costs.
While the upfront cost is higher than a gas boiler, government grants of up to £9,000 significantly reduce costs. Plus, we install heat pumps that are over 400% efficient, meaning they provide more heat for less energy leading to long-term savings on energy bills.
Most heat pump installations fall under Permitted Development Rights, meaning no planning permission is needed. However, some listed buildings and conservation areas may have restrictions. Your installer will advise on any necessary permissions.
The payback period depends on energy prices, your home's insulation, and available grants. However, with lower running costs, potential savings on heating bills, and rising gas prices, many homeowners see a return on investment within 5 to 10 years.
Yes! Heat pumps can work in older homes, but some upgrades may be needed, such as better insulation or larger radiators. Many Victorian and pre-war homes in the UK already use heat pumps effectively, and each home should be assessed individually.
No, heat pumps require less maintenance than gas boilers. With no combustion or flue gases, wear and tear is minimal. A simple annual check-up ensures optimal performance, and heat pumps have a lifespan of 15-20 years which is longer than most boilers.
No, heat pumps deliver a steady, consistent warmth rather than short bursts of high heat like gas boilers. If the system is properly designed, your home will be comfortably warm even in winter.
No, modern heat pumps are quiet, producing similar noise levels to a refrigerator. Most are quieter than a gas boiler and won’t disturb you or your neighbours.
The power grid is constantly evolving to handle increased electrification. The government and energy providers are investing in renewable energy and grid upgrades, ensuring a stable and sustainable supply.
No, modern heat pump systems are designed with legionella prevention in mind. While heat pumps heat water to around 45-50°C, all heat pumps have an automatic cycle that raises the temperature to 60°C+ periodically, eliminating any bacteria. This is the same approach used in hospitals and commercial buildings.
Heat pumps go into defrost mode only when necessary to prevent ice build up on the outdoor unit, typically for a few minutes at a time. Your home stays warm during this process because modern systems are designed to maintain indoor comfort. The energy used is minimal and balanced out by the overall high efficiency of the system.
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